Important Notice

Appointment & Cancellation Policy

At Paradise Head Spa, we understand that unexpected situations can arise, preventing clients from attending their scheduled appointments. To ensure we can serve all clients efficiently and maintain the quality of our services, we have implemented a policy regarding client credit card information in the event of no-show appointments or late cancellations.

Credit Card Information Requirement

When booking an appointment, clients will be asked to provide a valid credit card to hold their reservation. This card will only be charged if the client fails to show up for the appointment or cancels outside of the designated cancellation window. We recognize that emergencies happen, and clients will not be charged if they cancel their appointment within the specified cancellation window.

Cancellation Policy

To avoid any charges, we require at least 24 hours' notice for cancellations or rescheduling. If you fail to cancel or reschedule within this timeframe, or if you do not show up for your appointment, a fee will be charged to the credit card on file in accordance with the following guidelines.

Our Commitment to You

We value each of our clients and strive to offer the best service possible. By implementing this policy, we aim to manage our schedule efficiently and ensure that every client has the opportunity to receive the services they need. We appreciate your understanding and cooperation in helping us maintain a successful business.

Thank you for choosing Paradise Head Spa.

CANCELLATIONS

Please give us a 24 hours notice of cancellation otherwise, there will be cancellation fee of $60

LATE ARRIVAL / NO SHOWS

If you cancel, no show, or no call the same day of my reservation You will have pay $60 fee. Please note it is not guarantee service if you are more than 15 minutes late. Late arrival may receive a shortened session, but the full service fee will still apply.